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Corporate Social Responsibility Service Reports

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Sustainable Extraction: Environmental Initiatives for Canada’s Resource Industries

Canada's natural resources are in demand all over the world, but are our extraction industries working as efficiently as they could be? Evidence is showing high rates of failure for extraction projects, often stemming from environmental performance concerns and legacy issues of past practices. Failing to address this issues has led to stakeholder conflicts, regulatory and policy-related challenges, and unfavourable external environments. Industry has been working hard to change its historic reputation and improve environmental practices, but many companies are finding it difficult to engage and sustain momentum when the sector continues to experience extended market fluctuations and economic impacts. So what can companies do now to help alleviate these issues and start working in a more efficient, environmentally-conscious capacity? Join us for this 60 minute session where mining and environmental expert Karen Chovan will present key strategies to facilitate engagement and empowerment of personnel to participate in and sustain positive change within our resource industries. Every person, team and discipline in an organization plays a significant role in the facilitation of initiatives aimed at improving stakeholder support and improvements in environmental performance. These personnel need only the connection and alignment of their own roles to the proposed targets, and the opportunities to present and implement solutions and strategies within their scope. With small contributions from all team players, success can be had through alignment.

Recorded Webinar | May 2016 | The Conference Board of Canada

Business Matters: CRS and the Saskatchewan Plan for Growth

How is corporate responsibility and sustainability (CRS) faring in Saskatchewan? This report looks at the province’s situation and compares it with the Saskatchewan Plan for Growth: Vision 2020 and Beyond.

Report | 58 pages | May 2016 | Yvonne Ndelle, Roger Francis | The Conference Board of Canada

Une question d’affaires : Les initiatives de responsabilité sociale et de durabilité et le Plan de croissance de la Saskatchewan

Quid des initiatives de responsabilité sociale et de durabilité en Saskatchewan? Ce rapport fait le point sur la situation et la compare avec le Plan de croissance de la Saskatchewan. Cette publication comprend un résumé en français, suivi d'une version anglaise du rapport intégral.

Résumé | 62 pages | May 2016 | Roger Francis, Yvonne Ndelle | Le Conference Board du Canada

Putting It All Together—Employee Engagement, Innovative Approaches, Sustainable Outcomes

Companies used to show they cared by writing checks. Today, their societal missions are far-reaching and intensive. Why? Millennials demand it, the world needs it, and safe and prosperous communities benefit business.

Report | 8 pages | March 2016 | The Conference Board, Inc.

Measuring the Performance and Business Value of Product Stewardship

Left undetected, poor product stewardship performance can increase risks, regulatory fines, or restrictions; harm a company's reputation; and negatively affect operating costs as well as relationships with suppliers and customers.

Report | 18 pages | March 2016 | The Conference Board, Inc.

Social License to Operate: Building Trust in Local Communities

Organizations who move into a new area have more to think about than the typical permitting and regulatory processes. Increasingly, companies are seeking “Social Licenses”, the local community’s acceptance and approval of their project or ongoing presence in the area. Often intangible and informal, social license can be realized through investment in timely and effective communication, meaningful dialogue, and a track record of ethical and responsible behavior. As the world becomes more and more environmentally and socially conscious, social license is increasingly being seen as a prerequisite to development. Do you have a plan in place? Join us for this 60 minute webinar and learn what social licensees are, and their importance to business in the 21st century. You’ll hear expert advice on how to earn social license to operate, and public policy and legislative approaches to ensure success. We’ll explore how to use your current corporate responsibility framework as a starting point for engagement, communication, and collaboration with local communities, and discuss the project-specific action needed to earn and maintain the trust you need to get the job done.

Recorded Webinar | January 2016 | The Conference Board of Canada

Achieving Corporate Stewardship: How Leading-Edge Companies Are Changing for the Better

The data are in. The U.N.’s Post-2015 Global Development Agenda, the International Energy Agency 2015 report Tracking Clean Energy Progress, the World Economic Forum’s 2015 Global Risks Report, and the Pope’s Encyclical Letter Laudato Si’ all draw attention to the need for urgent action to address the issues of climate change and its impact on the natural environment and the global economy, as well as social issues such as poverty and extreme wealth discrepancies and associated social unrest. It is time to go beyond talk, debate, and initiatives. Companies must aggressively define a new way of doing business. Corporations must be key players—in concert with governments, NGO’s, and other civil actors. So where to start? What is required for corporations to become stewards of the future? Join us for this special webinar which will present the best thinking and knowledge from scholars who have been at the forefront of studying and working with leading edge corporations and other stakeholders. Our Presenters will be Susan Albers Mohrman and Edward E. Lawler III, from The Center for Effective Organizations at the Marshall School of Business, University of Southern California. This session will address what will be required from companies to change the trajectory of the global economy toward sustainable development. Focuses will include organizational and human resource elements of sustainable functioning, and how to achieve the expansion of organization purpose that is required.

Recorded Webinar | January 2016 | The Conference Board of Canada

Engaging the Value Chain For a Sustainable Future

We are pleased to present a special 60-minute live webinar that looks at improving the sustainability of your organization. Engaging the Value Chain For a Sustainable Future features Coro Strandberg, CSR and sustainability strategist and thought leader. Joining Coro for this session is Frances Edmonds, Director of Environmental Programs for Hewlett-Packard (Canada). With the prospect of 9 billion people co-existing on our planet by 2050, progressive businesses already see the need to reduce their impacts, maintain access to scarce resources, meet changing customer expectations and protect their brands. An emerging business imperative is that companies understand and reduce not just their immediate footprint but also the social and environmental impacts up and downstream of their operations. But where to begin? This webinar helps to answer that question and more. You will learn: Why and how leading companies assess and improve the social and environmental impacts of their value chains. What the barriers are and how to overcome them. How to get started on value chain activation.

Recorded Webinar | December 2015 | Coro Strandberg, Strandberg Consulting | The Conference Board of Canada

Sustainability Leadership: Navigating Your Transformational Journey

Innovation is driving continuous technology changes and societal expectations of how businesses operate are changing. In light of these tectonic shifts, companies are compelled to rethink their business models. Creating shareholder and societal value is forcing companies to take a fresh look at the transformational qualities they must embrace to foster commercial and social success. Leading companies now realize that to improve both their operating context and societal well-being, they must invest in new measures to scale up their positive social and environmental impacts and dramatically reduce their negative sustainability impacts. Interface, the world’s largest manufacturer of carpet tiles for commercial, institutional and residential markets, is one of these future-fit companies. The company is committed to “leaving the world a better place than when we began, and to be restorative through the power of our influence in the world.” Every creative, manufacturing and building decision Interface makes moves them closer to their Mission Zero commitment—eliminating any negative impact their company may have on the environment by 2020. Join us for this 60-minute session where Coro Strandberg, CSR and sustainability strategist and thought leader, will describe this emerging global trend and Nadine Gudz, Director, Sustainability Strategy, Interface, will share this global carpet tile manufacturer’s story.

Recorded Webinar | October 2015 | Coro Strandberg, Strandberg Consulting | The Conference Board of Canada

La gestion de la réputation dans les municipalités canadiennes : étude comparative

Ce rapport présente les tendances et les pratiques exemplaires en matière de gestion de la réputation des municipalités canadiennes, en utilisant les constatations du 2014 Canadian Municipal Reputation Management Survey.

Résumé | 6 pages | September 2015 | Jessica Edge | Le Conference Board du Canada

Reputation Management in Canadian Municipalities: Benchmarking Report

This report outlines trends and best practices in reputation management in Canadian municipalities, using findings from the 2014 Canadian Municipal Reputation Management Survey.

Report | 62 pages | September 2015 | Jessica Edge | The Conference Board of Canada

Embedding Sustainability: Building Capacity Among Senior Management

In today’s business world, an organization’s commitment to sustainability may mean the difference between a faulty start and big success. Effectively embedding sustainability into your corporate strategy is a key opportunity for organizations, but it also poses many challenges. As the sustainability change agent it is imperative to understand the tools that exist to help you bring sustainability more explicitly onto the agenda of your senior leadership team, and from there, the culture of your organization. Stephanie Bertels is the research lead for the Embedding Project, an initiative that aims to harness the collective brainpower of sustainability agents from around the globe. Stephanie developed a 'wheel' framework for embedding sustainability, a tool that has been well received by industry. In partnership with the Network for Business Sustainability, Stephanie undertook more research to help organizations understand their past efforts, identify gaps and benchmark their efforts. Her latest research explores how change agents can support and influence their senior leadership. This 60 minute webinar previews the findings of this global knowledge initiative. Stephanie discusses a set of tools that have been developed after a comprehensive review of research on decision-making through interviews undertaken with global CEOs, Chairpersons, Boards, executive team members, as well as internal and external change agents.

Recorded Webinar | September 2015 | The Conference Board of Canada

Employee Engagement Through CSR: Hitting the Jackpot

It makes a lot of sense to engage your employees in your company’s citizenship and community investment programs: they’re probably your best ambassadors. But how can you be sure you’ve picked the right way to involve your employees? And how do you know if they’re truly ‘engaged’, or whether they’re just going through the motions? RBC launched its flagship donations program, the RBC Blue Water Project, in 2007 and hosts an annual “Blue Water Day” to engage employees globally in helping protect water. After a few tries, the organization ‘hit the jackpot’, landing on the just the right activity for engagement and a concept that engaged 22,000 employees in 2014. This session will give a behind-the-scenes peek at how the company achieved record results through a creative campaign concept and lively employee communications, clear goal-setting, and measurement embedded into almost every tactic.

Recorded Webinar | September 2015 | The Conference Board of Canada

La gestion de la réputation par les relations publiques : Étude comparative

Ce rapport donne un aperçu des activités de gestion de la réputation des entreprises canadiennes ainsi que des tendances et des pratiques exemplaires en la matière, d’après les résultats du Sondage sur la gestion de la réputation par les services de relations publiques canadiens 2014. Cette publication comprend un résumé en français, suivi d'une version anglaise du rapport intégral.

Rapport | 71 pages | September 2015 | Jessica Edge | Le Conference Board du Canada

Public Affairs Reputation Management: Benchmarking Report

This report provides an overview of the reputation management activities of Canadian firms, including trends and best practices, based on the 2014 Canadian Public Affairs Reputation Management Survey results.

Report | 64 pages | September 2015 | Jessica Edge | The Conference Board of Canada

Corporate Community Investment Webinar: Emerging Trends and Measuring Impact in Canada

Corporate community investment strategies are becoming increasingly sophisticated. Organizations seek innovative ways of establishing the right kinds of community investments in order to maximize bottom line benefits, social impacts, and employee engagement. The Conference Board of Canada is presenting a webinar that shares new and relevant research: the results of the Canadian Corporate Community Investment Survey. During this 60-minute session, report author Alison Howard, will provide a detailed analysis of the 2014 Canadian Corporate Community Investment Survey. The survey asked Canadian companies how they identify the focus for their corporate community investments (CCI) and explores the roles and responsibilities of major CCI partners. The webinar will examine senior leadership engagement in CCI, how CCI outputs and impacts are measured and what companies can do to strengthen CCI impact measurements. During this 60-minute session, participants will hear details on the survey results. Learn about key trends in corporate community investment programs and impact measurement tools that can help you benchmark and compare your CCI performance with other organizations in Canada.

Recorded Webinar | August 2015 | Alison Howard | The Conference Board of Canada

Top Ten List: Keys to Success in Eco-Entrepreneurship

Prairie Paper Inc. is a Canadian company committed to creating a sustainable future and a better planet. Led by Jeff Golfman, President and CEO, Prairie Paper’s long-term goal is to revolutionize the pulp and paper industry by building a first-of-its-kind state-of-the-art eco mill in Canada to make 100% tree-free chlorine-free paper from agricultural waste. Each member of the team at Prairie is working toward this goal and is deeply passionate about making a positive impact on the health of our planet. Jeff Golfman is a leader in the tree-free paper revolution. He is an active environmentalist, raw vegan and innovator. Along with his friend, business partner and company co-founder Woody Harrelson, Jeff has been a leading figure in the research and production of high-quality tree-free paper for over 15 years. Jeff Golfman will share his story and his journey to becoming one of Canada’s foremost eco-entrepreneurs. Join us for this 60-minute webinar where Jeff Golfman will walk through the 10 keys to success in eco-entrepreneurship.

Recorded Webinar | August 2015 | The Conference Board of Canada

Canadian Corporate Community Investment: Emerging Trends and Impact Measurement

This report provides a detailed analysis of the Canadian Corporate Community Investment Survey 2014 results, which focus on emerging trends in community investment (CI) and the measurement of CI impacts.

Report | 67 pages | August 2015 | Alison Howard | The Conference Board of Canada

L’investissement dans la collectivité par les entreprises canadiennes : tendances émergentes et mesure des retombées

Ce rapport analyse en détail les résultats du Sondage 2014 sur l’investissement dans la collectivité par les entreprises canadiennes portant sur les tendances émergentes de l’investissement dans la collectivité et la mesure de ses retombées. Cette publication comprend un résumé en français, suivi d'une version anglaise du rapport intégral.

Rapport | 75 pages | August 2015 | Alison Howard | Le Conference Board du Canada

Kimberly-Clark

A company profile from the 2015 report Driving Revenue Growth through Sustainable Products and Services.

Case Study | 4 pages | July 2015 | Thomas Singer | The Conference Board, Inc.

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